In order to carry out an essential update to Imperial College Information Systems (ICIS) infrastructure, ICIS will be down from 08.30-22.30 on Wednesday 30 October.

ICIS de-risking communications

Why are we doing this work?

ICT must carry out an update to the ICIS infrastructure to ensure it is sustainable and secure. 

The update involves making a copy of ICIS to newer, more secure infrastructure. As a result, ICIS will need to be taken offline to reduce the risk of any data loss. 

The total work, including copying ICIS and carrying out post-update testing, is estimated to take 15 hours. Therefore, it is necessary to take ICIS offline for one business day. 

What's happening and why does it affect me?

ICIS will be down from 08.30-22.30 on Wednesday 30 October.  

All ICIS services will be unavailable during this time. This includes the most used processes, such as: 

  • My Details (updating personal information) 
  • Manager Self-Service 
  • My Expenses 
  • Payslips 
  • My Training 
  • iProcurement 
  • All approvals e.g. POs, expenses 
  • Online Journals
  • ICIS contingent workers & personnel enquiry
Why have this date and time been chosen?

The date has been agreed by HR, Finance, ICT and the Research Office and was selected in line with Imperial’s events and activities calendar to ensure minimal disruption to core university activities. 

To carry out the update within the shortest possible timeframe, it is important to have all resources available should issues arise, including support from the product vendor, Oracle. Therefore, the work must be carried out during business hours.