Queen's lawn view of the library in sunshine.

About our service

The International Student Support team is committed to providing the highest standard of support to Imperial's international student population. We provide specialist immigration advice for applicants, students and graduates as well as running a programme of webinars, trips and events to foster integration, friendship and community. 

Contact us

We are located on Level 3 Sherfield Building with the Student Hub front desk. 

Email / Facebook / Instagram

Service hours

Our team will be available to offer advice on email or via MS Teams: Monday - Friday 09:30 - 17:30. To request an appointment on MS Teams please email

In-office hours

October opening hours

The International Student Support team will be available in-person in the Student Hub on limited dates during October, as follows:

  • Thurs 3 October                        10:30 – 15:30     
  • Friday 4 October                       10:30 – 15:30
  • Mon 7 October                           10:30 – 15:30   
  • Tues 8 October                          10:30 – 15:30  
  • Weds 9 October                         10:30 – 15:30    
  • Fri 11 October                            10:30 – 15:30     
  • Mon 14 October                         10:30 – 15:30     
  • Weds 16 October                        10:30 – 15:30     
  • Fri 18 October                             10:30 – 15:30     
  • Mon 21 October                          10:30 – 15:30     
  • Weds 23 October                        10:30 – 15:30     
  • Tues 29 October                         10:30 – 15:30     
  • Thurs 31 October                        10:30 – 15:30     
  • Fri 1 November                          10:30 – 15:30   

The ISS Team remain available 09:30 – 17:30 every weekday on email (international@imperial.ac.uk) / MS Teams or telephone (020 7594 8040)

Please note the office is closed on Saturday, Sunday, UK public holidays and university closure days.

Please see the International Student Support office's Statement of Service